Shipping Policy

Processing Time

Orders are typically processed and fulfilled within 1–2 business days of purchase. Most orders ship the same or next business day.

Domestic Shipping

Domestic shipping rates are calculated at checkout.

We offer free shipping on all U.S. orders over $100.

Orders under $100 are shipped using USPS or UPS based on the most efficient shipping method available.

International Shipping

We proudly ship to select countries worldwide.

International shipping rates are calculated automatically at checkout through USPS and DHL based on your location and the shipping service you select.

International customers are responsible for any customs duties, VAT, taxes, or import fees assessed by their destination country. These charges are not included in your purchase price or shipping cost and are the responsibility of the customer.

Delivery Times

Most domestic orders arrive within 3–6 business days, with a median delivery time of approximately 4 days from order placement.

International delivery times vary depending on the destination country and shipping method selected at checkout.

Backorders & High-Demand Items

Due to the handcrafted nature of our products, certain sizes may occasionally become backordered during periods of high demand.

Whenever possible, an estimated ship date will be displayed before purchase for backordered items. If inventory changes unexpectedly after your order is placed, we'll contact you promptly with an updated estimated delivery date and give you the option to wait for shipment or receive a full refund.

Tracking

A tracking number will be emailed to you as soon as your order ships. You can track your shipment using the tracking link provided in your shipping confirmation email.

Shipping Delays

While we do our best to meet estimated delivery windows, delays may occasionally occur due to weather, carrier volume, customs processing, or other circumstances beyond our control.

If your domestic order has not arrived within 10 business days after shipment, please contact us and we'll be happy to help.

Contact Us

Questions about your shipment?

contact@isolationharness.com

We're always happy to help.